Privacy Policy

Last Updated: 20 Nov 2025

This Privacy Policy describes how Ayush Hypnotherapy Centre and its affiliates (“we, our, us”) collect, use, share, protect, and process your personal data through our website https://ayushhypnotherapycenter.in (“Platform”).

Please note:

• You may browse some sections of the Platform without registering.

• We do not offer any product/service outside India.

• Your personal data will be stored and processed primarily in India.

By visiting the Platform, providing your information, or availing any service/product offered, you agree to this Privacy Policy, the Terms of Use, and applicable Indian laws relating to data protection and privacy.
If you do not agree, please do not use the Platform.

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1. Collection of Information

We collect personal data when you use our Platform, services, or interact with us. Information collected may include:

Personal Information

• Name

• Date of birth

• Address

• Telephone/Mobile number

• Email ID

• Identity proof or address proof

Sensitive Personal Data

(Collected only with your consent, as required by applicable laws)

• Bank account details

• Credit/debit card or payment instrument information

• Biometric information (facial features/physiological details) for specific features

Other Information

• Behavioural data

• Preferences

• Device data

• Transaction history

• Information shared with third-party partners (governed by their privacy policies)

Important: We never ask for sensitive details like debit/credit card PIN, net-banking passwords, or OTPs. If you receive such requests, do not share and immediately report to law enforcement.

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2. Usage of Information

We use your personal data to provide and improve our services, including to:

• Process and fulfill orders

• Enhance customer experience

• Resolve disputes and troubleshoot issues

• Inform you about offers, services, and updates

• Customise your Platform experience

• Prevent fraud or illegal activities

• Conduct marketing research, surveys, and analysis

• Enforce Terms and Conditions

You may opt out of marketing communications at any time.

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3. Sharing of Information

We may share your personal data with:

Internal Entities

• Our group companies and affiliates
  (They may market to you unless you opt out.)

External Parties

• Sellers

• Business partners

• Logistics providers

• Payment service providers

• Reward programme partners

• Third-party service providers

Information may also be shared to:

• Comply with legal obligations

• Respond to subpoenas, court orders, or legal processes

• Prevent fraud or illegal activities

• Protect rights, property, or safety of users and the public

Law Enforcement

Personal or sensitive data may be shared with authorised government agencies when required by law.

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4. Security Precautions

We adopt reasonable security practices to protect your data from:

• Unauthorised access

• Misuse

• Loss

• Disclosure

We use secure servers and follow strict internal guidelines. However, data transmission over the internet is not completely secure. By using the Platform, you accept these inherent risks.

You are responsible for keeping your login credentials safe.

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5. Data Retention and Deletion

Account Deletion

You can delete your account through your profile settings or by writing to us.

Deletion may be delayed if:

• Grievances are pending

• Shipments or services are incomplete

• Legal obligations require retention

Once deleted, all data and access to your account will be lost.

Data Retention

We retain data only as long as required:

• For service delivery

• As required by law

• To prevent fraud or future abuse

• For legitimate business purposes

We may retain anonymised data for research and analytical purposes.

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6. Your Rights

You may:

• Access your personal data

• Rectify incorrect information

• Update your details
  (Through the Platform’s account settings)

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7. Consent

By using the Platform, you consent to the collection, storage, and processing of your personal data as per this Privacy Policy.

If you provide information about another person, you confirm you have the authority to do so.

We may contact you through SMS, email, calls, or messaging apps for purposes permitted in this Privacy Policy.

Withdrawal of Consent

You may withdraw your consent by contacting our Grievance Officer (details below).
Please mention: “Withdrawal of consent for processing personal data.”

Withdrawal:

• Will not be retrospective

• May limit your access to services

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8. Changes to This Privacy Policy

We may update this Privacy Policy periodically.
Significant updates may be notified as required by law.